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Now you can book an appointment for sample collection from your home or book appointments for testing at our World Class Laboratories.
Get ICMR Approved Covid-19 Tests and NABL Accredited Laboratory Test results at Home.
Frequently Asked Questions
Here patients can find answers to all their questions in one place.
General
Is your Laboratory accredited?
Yes, All our Covid-19 Testing Centers are accredited by NABL and ICMR, while our Tindivanam Branch is ISO 15189:2012 Certified. The Accreditation process for NABL is carried out every year and stringent internal audits are conducted periodically to improve our quality process and management systems.
Do I need a doctor’s prescription to get the tests done?
A doctor’s prescription is not mandatory, provided you know the name of the test that the doctor has prescribed. But in any case, a Doctor’s Prescription would be handy to serve you better.
How long will it take for me to receive the reports?
The Turn Around Time (TAT) for delivery of reports varies for each test and normally it will be 6 – 8 hours. Few Tests may take a longer duration and the same will be informed at the time of sample collection.
How do I receive my reports?
Once your report is ready, you will receive an SMS informing about your report and you may collect it from our center. A soft copy of your report will also be delivered to your registered WhatsApp Number. Alternately, you may download your reports here. A unique username and password will be given at the time of sample collection, which will be required to download your report. In case you have not received your report, you may contact our Customer Care Center at +91 9176 904 904 to get your report delivered.
Where do you have your testing centers for processing our samples?
We currently have testing centers for processing samples at the following locations – Tindivanam, Kallakurichi, Thiruvarur, Cuddalore and Ramanathapuram. Samples collected at the sample collection centers will be processed at the particular testing center itself. To know more about our testing centers and collection centers you may visit here: Centers or Collection Centers
Can I Schedule an appointment for Home Visit or Direct visit to your Lab?
Yes, you can schedule an appointment for Home Visit or Direct Visit to our Lab, by booking clicking here. Alternately, you may call our Customer Care Center at +91 9176 904 904 to book an appointment for Home Collection / Direct Visit to our Lab. Incase you want to reschedule your appointment, you may call our Customer Care Center for rescheduling your appointment. Please note any schedule will be accepted TWO hours before the schedule time.
Home Sample Collection
What services can I avail for appointments at Home?
Please note only tests that can be carried out using Blood Samples collected from home can be done. Any other tests which required specific instruments will have to be done from our Testing Centers only.
Is a Test @ Home available in my place?
For a detailed list of our Testing Centers and Collection Centers, please click here – Centers / Collection Centers. Please note that samples will be collected from your home only within a vicinity of THREE kms from our Branch or Collection Center. Under special cases, Sample collection from a far off place, can be done on a nominal charges and depending on our feasibility.
What is the timing for sample collection from home?
We collect samples from you home between 7 AM to 7 PM on weekdays and between 7 AM to 11 AM on Sundays and Holidays.
Is home blood collection service free of charge?
Yes, sample collections from your Home is done by us at a free of cost, no additional charges other than the cost of the Test is to be paid by you.
Any Specific instructions to be carried out for Blood Sample Collection at home?
You are required to follow the instruction suggested by your physician. As a general testing requirement a 10-12 hours of fasting is required prior to Blood Sample Collection.
How are the samples collected from home processed?
Our team of highly trained Phlebotomists collect blood samples from your home as per your convenience. Our phlebotomists ensure that the highest standards of safety protocols are followed when the blood sample is collected from your home. Once the blood samples are collected, they are preserved in the prescribed package and delivered to our testing centers. The Prescribed tests are carried out in our Testing Centers and the results dispatched to you.
Covid-19 Sample Collection
Does your lab collect samples for Covid-19 Test?
Yes, Swab collection from your home is done by our trained sample collection executives from your home.
Our team of highly trained technicians collect swab samples from your home as per your convenience. Our technicians ensure that the highest standards of safety protocols are followed when the Covid-19 sample is collected from your home.
Is Covid-19 Sample collection from home, free of charge?
A nominal fee is charged for Covid-19 sample collection from your home towards contingency charges. For more details about the charges, you may contact our Customer Care at +91 9176 904 904.
Documentations required for Covid-19 testing
The following documents are to be submitted for Covid-19 Testing.
Duly filled form as per the guidelines laid down by ICMR.
A copy of your Aadhar Card
A Copy of your Vaccination Certificate (if any)
Incase of any Travel related tests, a copy of your passport and the details of the country to you will be travelling is to be submitted.
When and how will I receive the reports?
All Covid-19 Test Reports will be issued after 12 hours from the time of sample collection.
Once your report is ready, you will receive an SMS informing about your report and you may collect it from our center. A soft copy of your report will also be delivered to your registered WhatsApp Number. Alternately, you may download your reports here. A unique username and password given at the time of sample collection will be required to download your report.